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Mastering New Skills
A few years ago, I was challenged to create a sales boot camp to significantly reduce the time it took to master the selling process in a retail furniture environment. Whereas it had previously taken...
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Teams Dig Scars
“Pain heals. Chicks dig scars. Glory…lasts forever. “ – Shane Falco (The Replacements, 2000) For those of you who have never seen The Replacements, Shane Falco (played by Keanu Reeves) is a former...
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Changing How We See Ourselves
Meet Bill Strickland. He is the President and CEO of Manchester Bidwell Corporation and delivers educational and cultural opportunities to students and adults within a culture that fosters...
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Cracking the Code on Engagement
“An experienced code breaker will tell you that in order to figure out what the symbols in a code mean, it is essential to be able to play with them…to rearrange them at will.” – Gero Miesenboeck The...
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Visual Problem Solving
Tom Wujec is a Fellow at Autodesk, the world’s leader in 2D & 3D design software. He has brought several software applications to market, including SketchBook Pro, PortfolioWall, and Maya which...
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Redesigning an Industry Icon
Ford Motor Co. CEO Alan Mulally was a runaway winner of the 2010 MarketWatch CEO of the year, easily beating out Steve Jobs, Vikram Pandit, Jeff Bezos and Reed Hastings. Since the hiring of Mulally...
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Why Pursuing Big Ideas is Killing Your Culture
The best indicator of successfully developing a continuous improvement culture is your ability to engage people. Because “engagement is all about participation,” according to communications consultant...
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Be Present and Listen Deeply
“Listening is a magnetic and strange thing, a creative force. Leaders who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.” – Anonymous...
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Inspiring People to Achieve Epic Wins
“An Epic Win is an outcome that is so extraordinarily positive that you had no idea it was even possible until you achieved it. it was almost beyond the threshold of imagination and when you get there...
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Fostering an Environment of Scientific Thinking
Describing what it looks like when an organization “embraces scientific thinking” has evolved over the years at the Shingo Institute. If the reader was to look at the Shingo Model™ and Guidelines...
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